If you decide to change hosts or cancel after 2 or more months with us and have prepaid for the year in advance then we will refund you a prorated balance of the current month left on your account only, and all monies will be refunded within 30 days of you requesting cancellation. We will not issue refunds on the balance paid in advance for the year after the 30 day period.

If you are paying per month for our hosting services, then the balance of the month paid will be prorated and a refund will be mailed to you at the address you provided during sign up.

We have the option to cancel your agreement with us if you fail to make payments when due on monthly contracts. We will allow 5 days from the first of the month due before we proceed to disable your site. If after the 5 days we have not received payment or arrangements have not been made to clear this up, then we will proceed to delete all of your files from the server. Everyone that enters into an agreement with us will be bound by these policies, whether its for hosting paid for the year or by the month. Anyone found to be posting harmful content on other sites defaming or wrongfully discrediting our company because they had their sites shut down by us will face criminal charges brought against them by whatever means possible according to the laws governing the state or province from which the client resides.

Backup Your website files before you cancel your account with us.

Be sure you have backups of all your account information before you issue your cancellation request. We are not responsible for any of your account information after you notify us to cancel your account. This information includes but is not limited to your Web site and any email left on your account.

Refunds For Pre-Payments We do not give refunds for unused full months of service if you prepaid for service. Setup fees are non-refundable. If you are expecting a refund, be sure that your address is correct on your account before canceling. You can update this information in your control panel.

Refunds For registered Domain Names ie: yourname.com, .net, .org or whatever
This is not refundable
Send email to sales@nutrendswebhosting.com and provide full details of why you are canceling your contract and provide your phone number, email address, first and last name, and domain to cancel.